Terms & Conditions
Acknowledgement of Risks
By checking the box labeled "I have read and agree to the terms above," I acknowledge and understand that participating in fitness activities, personal training sessions, and exercise programs involves inherent risks. These risks include, but are not limited to, injury from physical exertion, falls, strains, sprains, abnormal blood pressure, heart attack, or even death. I understand that these risks may result from my own actions, the actions of others, the condition of the premises, or the use of exercise equipment during participation or while on the premises.
I acknowledge that exercises like weightlifting and other fitness activities carry specific dangers, such as dropping weights, overexertion, muscle fatigue leading to injury, or improper form. AD Fitness will provide guidance and instruction, but I understand it is my responsibility to inform the trainer immediately if I feel that an exercise is too difficult or if I experience any discomfort, pain, or unusual symptoms.
Additionally, I acknowledge that the gym is located in a private home basement, which requires navigating a flight of stairs. I also understand that accessing the gym involves walking on outdoor steps and the driveway, which may present risks such as slips, trips, and falls, particularly in adverse weather conditions. I accept full responsibility for my safety while using the stairs, driveway, and other outdoor areas.
Health and Medical Conditions
By checking the box labeled "I have read and agree to the terms above," I confirm that I am in good health and have no medical conditions, illnesses, or injuries that prevent me from participating in fitness activities, or that may be aggravated by physical activity or the use of stairs and exercise equipment.
I agree to inform AD Fitness of any health concerns or medical conditions that may affect my ability to participate safely. I understand that I have completed a Pre-Activity Questionnaire (PAR-Q) and have disclosed any relevant health conditions or injuries. It is my responsibility to consult with a physician before starting any new exercise or nutrition program. AD Fitness is not responsible for monitoring my health status or the effects of any exercise or nutrition program on my physical condition.
Voluntary Participation
By checking the box labeled "I have read and agree to the terms above," I voluntarily choose to participate in the training sessions and acknowledge that I am under no obligation to undertake any exercise that I am not comfortable with. I understand that I may stop any activity at any time and agree to notify AD Fitness immediately if I feel discomfort, pain, or unusual symptoms.
Equipment and Exercise Safety
By checking the box labeled "I have read and agree to the terms above," I acknowledge that I will use all equipment as instructed and will ask for clarification if I am unsure how to use any equipment safely. I understand that improper use of equipment or attempting exercises beyond my physical capability may result in injury. This includes, but is not limited to, risks such as dropping weights, incorrect form, or overexertion.
AD Fitness will take reasonable precautions to ensure the equipment is safe and functional, but I accept the risk of equipment malfunction or misuse. I agree to notify the trainer immediately if I notice any issues with the equipment.
Code of Conduct
By checking the box labeled "I have read and agree to the terms above," I agree to follow all house rules set by AD Fitness and behave respectfully while accessing the gym premises. Proper gym attire and footwear must be worn during all sessions. Smoking, alcohol, and any inappropriate behavior are strictly prohibited. Clients are not permitted to bring guests without prior approval from AD Fitness.
All equipment and property must be treated with care to avoid damage, and clients are expected to maintain cleanliness by wiping down equipment after use. Failure to adhere to these rules may result in the termination of this agreement without refund.
Acknowledgement of Pets in the Environment
By checking the box labeled "I have read and agree to the terms above," I acknowledge that the gym space is located in a private residence where pets (two chihuahuas and three cats) are present. While reasonable efforts will be made to keep the gym area safe and free from pet-related hazards, I accept the risks associated with the presence of pets, including allergies, pet dander, or the possibility of pets entering the gym area unexpectedly.
I understand that clients with known allergies to pets are advised to consult their physician before participating in sessions and accept all associated risks. I agree to inform AD Fitness of any pet-related concerns or allergies prior to participating.
Emergency Procedures
By checking the box labeled "I have read and agree to the terms above," I understand that AD Fitness has emergency protocols in place. In the event of an emergency, I authorize AD Fitness to obtain necessary medical treatment for me. I understand that I am responsible for all costs associated with any medical treatment I may receive.
Payment
The client agrees to pay for the services provided by AD Fitness according to the terms outlined in their chosen package or service agreement. Payment must be made in full prior to the commencement of the first session, unless otherwise agreed upon in writing. Accepted payment methods include debit and credit card.
All payments are non-refundable except as outlined in the refund policy. Late payments may result in suspension of services until the outstanding balance is paid in full. Clients are responsible for ensuring timely payment and adhering to the payment terms agreed upon. Failure to meet payment obligations may result in suspension of services and potential termination of this agreement.
Cancellations or Rescheduling
By checking the box labeled "I have read and agree to the terms above," I understand that cancellation requests made with less than 24 hours’ notice will be considered a late cancellation/no-show, and the session will be forfeited if booked as part of a package.
The only exception is if you’re able to move your session to another available time on the same day—if there’s space, I’ll do my best to accommodate. This policy helps me make necessary adjustments and accommodate other clients who may be waiting for an opening.
Session Expiry Policy
By checking the box labeled "I have read and agree to the terms above," I understand all prepaid sessions must be used within 1 year from the date of purchase unless otherwise agreed in writing. Extensions must be requested and agreed upon in writing before the expiry date.
Parking Disclaimer
By checking the box labeled "I have read and agree to the terms above," I understand clients are responsible for parking safely and legally when visiting AD Fitness. AD Fitness is not liable for any loss, theft, or damage to vehicles parked on or near the premises. Additionally, clients are solely responsible for any parking tickets, fines, or penalties incurred while accessing the premises. Clients park at their own risk.
Video Surveillance Policy
By checking the box labeled "I have read and agree to the terms above," I understand for safety and security purposes, video surveillance may be in use in the gym area. Any recordings will be stored securely and used solely for security and safety purposes.
Service Modification
By checking the box labeled "I have read and agree to the terms above," I understand AD Fitness reserves the right to modify, suspend, discontinue, or restrict services as necessary, including the use of equipment or access to facilities, without prior notice due to unforeseen circumstances or maintenance requirements. Efforts will be made to notify clients promptly in the event of significant service changes.
Force Majeure Clause
By checking the box labeled "I have read and agree to the terms above," I understand AD Fitness shall not be held liable for delays or cancellations caused by events beyond its reasonable control, including but not limited to natural disasters, public health emergencies, or government restrictions.
Warranty and Warranty Disclaimers
By checking the box labeled "I have read and agree to the terms above," I understand AD Fitness makes no express or implied warranties regarding the results of fitness activities or the suitability of the program for the client. All fitness services are provided on an "as-is" basis.
Confidentiality
By checking the box labeled "I have read and agree to the terms above," I understand both parties agree to keep all information shared in connection with this agreement confidential. AD Fitness will not disclose the client’s personal, medical, or fitness-related information to any third party without prior written consent, except as required by law or in the case of an emergency where such disclosure is necessary to protect the client’s health or safety. Similarly, the client agrees not to disclose any proprietary or sensitive information about AD Fitness’s services, policies, or practices without written consent.
Feedback and Communication Policy
By checking the box labeled "I have read and agree to the terms above," I understand clients are encouraged to provide feedback on services. Concerns should be communicated directly to AD Fitness via email to amydangfitness@gmail.com.
Communication and Response Time Policy
By checking the box labeled "I have read and agree to the terms above," I understand AD Fitness is committed to providing timely and effective communication with clients. Emails, messages, and inquiries will generally be responded to within 1-5 business days. Clients are encouraged to follow up if they do not receive a reply within this timeframe. AD Fitness is not liable for any delays or consequences arising from a lack of immediate response, particularly for non-urgent matters. For urgent inquiries related to health, safety, or emergencies, clients should contact appropriate emergency services or healthcare providers directly.
Intellectual Property
By checking the box labeled "I have read and agree to the terms above," I understand all materials, training plans, programs, and resources provided by AD Fitness are the exclusive intellectual property of AD Fitness and are protected by copyright laws. These materials are provided for the client’s personal use only and may not be copied, distributed, modified, or used for commercial purposes without express written permission. The client retains ownership of any personal data or information they provide in connection with the use of AD Fitness’s services.
Privacy Policy
By checking the box labeled "I have read and agree to the terms above," I understand AD Fitness is committed to safeguarding the privacy and security of all client information. The personal information collected from the client, including contact details, health history, and fitness goals, is used solely for the purpose of delivering personalized training services. This information will not be shared, sold, or disclosed to third parties without the client’s consent, except as required by law or in the event of a medical emergency.
AD Fitness takes appropriate measures to protect the client’s data, including secure storage and restricted access to sensitive information. Clients may request to review, update, or delete their personal information at any time by contacting AD Fitness directly.
Resolving Disputes
By checking the box labeled "I have read and agree to the terms above," I understand in the event of a dispute, both parties agree to first attempt resolution through good-faith discussions. If a resolution cannot be reached, the dispute will be submitted to binding arbitration in Ottawa, Ontario conducted in accordance with the rules of the ADR Institute of Canada (ADRIC).
Right to Terminate
By checking the box labeled "I have read and agree to the terms above," I understand either party may terminate this agreement under specific conditions. The client may terminate with 24 hours’ written notice, and any unused, prepaid sessions will be refunded on a prorated basis, provided the client has adhered to the cancellation policy and the terms of this agreement. AD Fitness reserves the right to terminate this agreement at any time if the client violates any terms, fails to meet payment obligations, engages in unsafe behavior, or if the trainer determines that the client cannot safely participate in the program. Upon termination, provisions related to confidentiality, limitation of liability, indemnification, and dispute resolution shall remain in effect.
Indemnification
By checking the box labeled "I have read and agree to the terms above," I agree to indemnify and hold harmless AD Fitness, its owner, trainers, and any associated parties from any and all claims, damages, losses, or expenses (including legal fees) arising out of my actions, the actions of others, or my failure to adhere to the terms of this agreement. This includes, but is not limited to, incidents occurring during participation in fitness activities, while accessing the gym space, or while using any equipment provided by AD Fitness.
Signage and Safety Reminders
By checking the box labeled "I have read and agree to the terms above," I acknowledge that there are visible safety reminders posted in the gym, including “Use Equipment at Your Own Risk” and “Please Be Careful on the Stairs.” I agree to adhere to these reminders for my safety.